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Terms & Conditions


Terms of use is the online store for exhibition and distribution of products through the Internet of XANTHOPOULOS A. MICHAEL based at 41 Pavlou Bakogianni, 50200, Ptolemaida, Greece, VAT number: 046656018. Before entering our website, visit we invite you to consult the following terms and conditions, which apply specifically to the use of the online store of XANTHOPOULOS A. MICHAEL, located at

Make sure that you agree with the following terms and conditions because any transaction with us through the above website is governed by the following terms and your transaction with us implies acceptance of these terms.

• Terms

XANTHOPOULOS A. MICHAEL reserves the right to unilaterally modify or renew the present terms and conditions of transactions, which are made through its online store. XANTHOPOULOS A. MICHAEL undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this online store. It is clarified that the change of terms does not occupy orders that you have already placed.

• Information and products provided

XANTHOPOULOS A. MICHAEL is committed to the completeness and validity of the information presented on the website, both in terms of the existence of essential features that are described on a case-by-case basis for each product and the accuracy of the data concerning the services provided, by the online store of XANTHOPOULOS A. MICHAEL, subject to any technical or typographical errors, which have escaped attention or have occurred unintentionally or due to any interruption of the website due to the above reasons.

•              Limitation of Liability

XANTHOPOULOS A. MICHAEL guarantees the timely information of the final consumers about their non-availability. The online store of XANTHOPOULOS A. MICHAEL is not responsible for any technical problems that may occur to users when attempting to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. XANTHOPOULOS A. MICHAEL also has no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it.

• Delivery / shipment of goods

1. Completion of order

When you place your order, the following message (example) appears: "YOUR ORDER IS COMPLETED. THANK YOU. Your order number is 8545. Please check your e-mail. We have sent you a confirmation e-mail with the details of your order. "

2. Delivery dates and times

The delivery times of the respective Transport Company are valid.

XANTHOPOULOS A. MICHAEL is not responsible for possible delivery delays in cases of POWERFUL VIOLENCE such as:

Delay in the receipt of products from factories

o Strikes

o Epidemics

o Malfunction of our machines

Unpredictable disasters

The products travel at the responsibility and expense of the customer

XANTHOPOULOS A. MICHAEL is not responsible for:

o possible material loss

o breaks

o opened packages

o damage caused by transport

• Packaging

XANTHOPOULOS A. MICHAEL packs the products in ordinary cartons which are not charged to the customer. The company reserves the right to adjust the order according to the packaging of the products.

• Product warranty / returns

The products come with a factory warranty

Therefore, any claim for a defective product will only be served if the following are met:

o The announcement for a defect must be made within ten (10) days from the receipt of the products.

o We replace only the products in which there is a defect from the factory.

o Defective products are checked only at our facilities and shipping costs are borne by the customer.

o The process of replacing defective products is the responsibility of XANTHOPOULOS A. MICHAEL.

o Any damage or misuse of the products due to misuse, poor transport or installation will not be taken as a defect.

XANTHOPOULOS A. MICHAEL. reserves the right not to accept refunds which are not approved by it and do not comply with the above conditions.